Starting a recruitment business from scratch in a new country is not for the faint-hearted. But it’s exactly the type of challenge on which Nikki and Richard Taylor of Real Estate Jobs Search thrive.
With a background in assisting professionals find their dream job, Nikki and Richard made the strategic decision to niche their business in the area of Property Management within the real estate industry since 2010.
They found that today’s real estate principals are too busy selling, managing, coaching staff and dealing with all the intricacies of running an office to make the necessary time to create and place a well-received ad, peruse the applications, conduct interviews and follow-up chats as well as the hand-holding after their new Property Manager starts.
Not only that, principals are also concerned about retaining staff, particularly regarding time costs associated with hiring a new property manager where in most areas, there’s a distinct Property Management talent shortage. Savvy principals are also aware of the cash-flow stability a great property manager can bring to their organisation.
The solution to the problem was the brainchild of Nikki and Richard Taylor, who now operate in every state of Australia and supported by an amazing and well respected team of dedicated professionals.
It’s a three-step process that integrates technology and organic-relationship-building, and an unrivaled follow-up system.
Of critical importance are personal connections. First comes the network-building which is achieved through a clever social media presence, as well as face-to-face contact both in person and on Video meetings. An endless source of delight is the continual stream of referrals past clients and candidates send on a daily basis.
Part two involves principals being sent a candidate’s profile only after a thorough and comprehensive interview by the REJS team has been performed and a meeting confirmed for both Client and Candidate.
This stage is probably the most critical in the process.
Third, Nikki and Richard believe that access to the best and most timely information can dramatically shape decisions, so they created a portal that’s the go-to source for info and education for principals on all aspects of the business. They readily make themselves available through one on one Client Strategy sessions.
Property Managers that have been placed by REJS also have the additional benefit of ongoing mentoring from Nikki and Richard and the REJS team; they’re not left unaided as in a commonplace work situation.
It’s a vastly different approach that certainly pays dividends for busy principals.
One example, a placement that was made five years ago in Queensland for a property management position with a ‘time-poor’ Principal, is now that principal’s General Manager.
“It is stories like this one that just motivates us so much to find the perfect candidate for our clients,” declares Nikki, a passionate believer in being hands-on and dynamically responsive to her client’s needs.
REJS has distinguished themselves as sophisticated industry leaders through their unique combination of insider real estate knowledge (Richard owned and operated his own agency in New Zealand for many years), and an innate understanding of recruitment.
Their intention – to create a business that would grow to meet the demands of the market, yet never outgrow an inaugural philosophy for meeting the uniquely individual concerns of each client.
From the perspective of the candidates they place, it’s a smoother ride too.
“From start to finish the process far surpassed my expectations,” says a recent contender for placement with an inner-city boutique Real Estate agency.
“I thought Nikki and Richard’s highly selective method would be daunting, but they were incredibly informative and professional, and when I got that call, ‘Honey, you got the job,’ I was beyond thrilled.
Better still, the ongoing mentoring with Nikki is the pièce de résistance of the process.”
REJS is now in the enviable position of being the ‘go-to’ people when it comes to locating a new property manager.
Their ‘niche-specialist’ approach comes with a deserved reputation. Many national companies have sought out the advice of Nikki and Richard on salary and bonus levels, and they’ve appeared as ‘guest speakers’ on many industry marketing and educational videos for Recruitment and Real Estate globally.
Now ongoing support to a Recruitment Mastermind group globally, offering a huge amount of support and knowledge to fellow recruiters around the world.
Unearthing ‘hard-to-locate’ talent and instilling agency owners with peace of mind is just what REJS love to do.