Get the right people on — and off — the bus
This is often said, but that doesn’t make it any less critical. Of course every leader wants to stack their team with “A” players. You either have some of these or you need to find some. But you also can’t expect to only work with “A” players— otherwise, your leadership wouldn’t be needed.
For all other members of my team, I’ll take attitude over technical skill any day. People who want to succeed generally will if they’re supported with the right resources and environment. This is about finding which strengths a leader can manage and which weaknesses need support.
And of course, there are those who lack critical skills or a positive attitude. Managers too often fail through inaction in dealing with these. Do not underestimate the negative impact that these individuals can have on the rest of the team’s success.